DORS SOLUTIONS
Call Center Solutions
Choose from inbound, outbound, or blended solutions with our cloud-based contact center. Use our web-based solution, software, hardware phone, or Microsoft Teams to make and receive calls. Flexibility to choose a full-fledged dialer or basic inbound contact center.
Call Center Features:
- Automatic Call Distribution (ACD)
- Call Recording
- Distribution Reports Description
- Answered & Unanswered Reports Description
- Agent Report Description
- Reattime Dashboard
- Predictive Dialer Subcriptions
- API Integrations
Address
2A-1, Jalan Jalil 1, The Earth Bukit Jalil, Lebuhraya Puchong-Sg Besi 57000 Kuala Lumpur.
Contact
Phone +603 2779 1666
wan@dors.com.my